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Privacy Statement

Ensuring you understand what personal information O-tus may collect about you, how we may use and share this information, and the steps you may take to limit this use or sharing, is fundamental to our respect for our customers.

This privacy policy is specific to O-tus customer operations in the US. As used within the context of this policy, "personal information" means personally identifiable non-public information—such as your name or email address—that is not otherwise publicly available. Answers to survey questions, comments and suggestions that do not identify you are not personal information, and O-tus is free to use and distribute this information without obligation. However, any personal information you submit to us in connection with such surveys, comments or suggestions is subject to this privacy policy.

This privacy policy does not apply to information we collect in connection with employment matters about our employees or applicants for employment.

Personal information we collect

In general, we collect personal information about you to support your relationship with O-tus and to manage our business. We obtain personal information through various means, including:

  1. Forms and requests you submit to us
  2. Your communications and dealings with us (on our websites, in stores, at special events, over the phone and by mail)
  3. Website tracking applications (for details see "Online tracking" below)
  4. Our affiliates and third parties
  5. Other sources

The personal information we collect may include:

  • Name, address, telephone number and email address
  • Billing information, such as credit or debit card number, verification number and expiration date
  • Information about purchases or other transactions with us
  • Online browsing information (for details see "Online tracking" below)
  • Other personal information

We may combine the personal information we receive from one source with information we receive from other sources.

Online tracking

In order to make improvements to O-tus.com and your online shopping experience, we automatically receive and record information from your computer and browser, including your IP address, O-tus cookie information (see below), software and hardware attributes, and the pages you visit. To do this, we may use applications that recognize your computer and gather information about its online activity.

For example, we use "cookies" on our website. A cookie is a small amount of data, often including an anonymous unique identifier, sent to your browser from a website. If your browser's preferences are set to accept it, the cookie is stored on your computer's hard drive. Your browser will permit a website to access the cookies it has sent to you, but not the cookies sent to you by other websites.

Our cookies provide information that makes it easier for you to use our website. They enable you to make purchases on O-tus.com and move uninterrupted between site areas. They collect information about your use of our site, your computer's operating system and browser type, your Internet service provider, domain name and IP address, and the website visited before our site and the link used to leave our site.

We may also use cookies for a number of other reasons including:

  1. To allow you to access your information when you "sign in" to your account
  2. To provide you with customized content
  3. To remember the last page you visited
  4. To keep track of preferences you specify while visiting O-tus.com
  5. To conduct general analysis and research
  6. To identify purchases made in response to our advertising

A cookie does not allow us to read any other information from your hard drive. If you are concerned about having cookies on your computer, you can remove them at any time. You can also set your browser to block cookies, or to notify you when you receive a cookie, allowing you to decide whether or not to accept it.

We may also use an application known as a "web beacon." A web beacon is an electronic file that usually consists of a single-pixel image. It can be placed on a web page or in an email to transmit information, which could include personal information. We may use web beacons, in conjunction with cookies, for a number of reasons, including:

  • To assist in tracking and analyzing advertising effectiveness
  • To verify purchases made on O-tus.com
  • To count and recognize site visitors
  • To personalize your experience

In addition to our use of these applications, certain third parties and affiliates may set and access cookies on your computer, and use web beacons in conjunction with them. For example, third parties or affiliates may administer O-tus banner advertising programs on non-O-tus websites, or they may provide auditing, research or reporting. Specifically, a third-party provider may collect information to target some O-tus advertisements.

The use of any applications utilized by third parties and affiliates is subject to their own privacy policies, not the O-tus.com privacy policy. If you prefer to prevent third parties and affiliates from setting and accessing cookies on your computer, and using web beacons in conjunction with them, you may set your browser to block cookies.

Please note: To complete a purchase on our website, you'll need to accept cookies sent by our site. If you choose not to accept our cookies, please call us at 951-252-5780 to place your order by phone. Blocking our cookies may also impact the usability of other features on O-tus.com.

Children's privacy

O-tus.com is a general-audience website. We do not knowingly collect personal information from children under the age of 13.

How we use personal information

In general, we use the personal information we collect about you to support your relationship with O-tus and to manage our business. We may use your personal information for various purposes, including:

  1. To complete a purchase or other transaction that you initiate
  2. To respond to your request for information and provide you with more effective and efficient customer service
  3. To provide you with product updates and information about products you have purchased from us
  4. To customize the advertising and content you see
  5. To help us better understand your interests and needs, and to improve your O-tus experience
  6. To make improvements to our websites
  7. For analysis, marketing research and reports
  8. To manage our business
  9. As permitted or required by applicable law
  10. For other purposes

We may also use your personal information to contact you by email, postal mail or phone regarding O-tus products, services, promotions and special events.

If you request that your O-tus purchase be shipped to someone other than yourself (such as a gift recipient), we may also use the recipient's personal information as described above. Like you, these recipients may restrict our use of their personal information for purposes of being contacted by email, postal mail or phone regarding O-tus products, services, promotions and special events.

Why and how we share personal information

O-tus may share your personal information with our affiliates and with third parties (companies not subject to common ownership or management with O-tus) as follows:

  • To assist us in providing you with services or completing a purchase or other transaction that you initiate
  • To assist us in managing our business and to perform activities such as research and analysis
  • To assist us in marketing, such as the administration of our promotional email and online advertising programs
  • To respond to subpoenas, court orders or legal process, or to establish or exercise our legal rights or defend against legal claims
  • When we believe it is necessary in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of our terms and conditions
  • As permitted or required by applicable law

Links from O-tus.com to other websites

Certain links within O-tus.com may take you to third-party websites (websites not owned or maintained by O-tus). The inclusion of such links is for your convenience only, and should not be interpreted as an endorsement of these sites or their content.
We urge you to read the privacy and security policies of these third-party websites. They may contain terms and conditions, privacy or confidentiality provisions, security information or other provisions that differ from O-tus.com. Since O-tus does not own or maintain these third-party websites, we assume no responsibility for the accuracy, validity, legality or otherwise of any materials or information they contain, and we are not responsible for the information they collect or how it is used.

Links from other websites to O-tus.com

If you visit O-tus.com via a third-party website (a website not owned or maintained by O-tus—for example, a shopping comparison site), that site may monitor your visit to O-tus.com. We suggest you review the privacy and security policies of any such third-party website.

The above online security information is specific to O-tus.com. We reserve the right to change our online security practices and amend this information at any time. Any such changes or amendments may apply to information we collect in the future, as well as any information we obtained prior to such change or amendment.

If you have any questions, please send us an email with info@O-tus.com in the "From" field.

You may also contact us at 951-252-5780.

Or send a letter to:
Otus Safe Sounds
42815 Pheasant Hill Pl.
Hemet CA 92544

Revised November 22, 2011